We endeavor to ship within 48 hours of receipt, Monday through Friday. Please make note in your order if you need rush delivery and we will do our very best to accommodate your needs. We ship to the continental US and Canada.
 
We ship using the USPS. However, in order to ensure that your chocolate arrives fresh, we use warm weather packaging (reusable cold pack and insulated box) during warm weather months. If the weather is unseasonably hot to any destination, we must ship overnight warm weather and charge accordingly. Warm weather shipping may be applied if temperature averages 73° F or higher.
 
Shipping charges are as follows:

Orders under $24.99 ship for $6. Orders $25 to $34.99 ship for $9. Orders $35 to $49.99 ship for $12. Orders $50 to $74.99 ship for $15. Orders $75 to $99.99 ship for $18. Orders $100 to $150 ship for $21. Any order over $150 will ship for $25. These rates exclude warm weather packaging charges.

We cannot refund any orders unless there is a special circumstance. Please feel free to contact us and we will be more than happy to discuss the matter.